These Terms of Service (“Terms”) govern access to and use of the Squared Right website and all services provided by Squared Right LLC, a Florida limited liability company (“Squared Right,” “we,” “us,” or “our”).

These Terms form a binding agreement between Squared Right and the individual or entity purchasing or receiving services (“Client,” “you,” or “your”).

By signing a service agreement, accepting a proposal or order, submitting payment, authorizing a payment method, accessing a Client workspace, uploading information for our review, or otherwise engaging Squared Right to perform services, you acknowledge that you have read, understood, and agreed to these Terms.

If you accept these Terms on behalf of a company or other entity, you represent that you have authority to bind that entity.

1. About Squared Right

Squared Right is a payroll validation, reconciliation, and reporting firm serving subcontractors working on federal and federally funded construction projects subject to the Davis-Bacon and Related Acts.

Our services are designed to assist Clients with reviewing payroll information against applicable project requirements, identifying apparent discrepancies, reconciling payroll information, organizing supporting documentation, and preparing certified payroll reports, including ready-to-sign U.S. Department of Labor Form WH-347 reports where applicable.

We Do Not Run Payroll

Squared Right is not a payroll processor or payroll provider.

We do not:

• calculate or process the Client’s payroll;
• issue employee wages;
• initiate direct deposits;
• withdraw payroll funds from Client accounts;
• calculate or remit payroll taxes;
• make changes within the Client’s payroll system;
• issue back wages;
• make payroll corrections on the Client’s behalf;
• act as an employer of record;
• make employment decisions for the Client; or
• sign or certify certified payroll reports on the Client’s behalf.

The Client remains responsible for its employees, payroll system, payroll practices, wages, benefits, taxes, corrections, certifications, and contractual obligations.

2. Scope of Services

The specific services included in an engagement are determined by the Client’s selected service tier and the applicable service agreement, proposal, order, invoice, statement of work, or other written scope issued or accepted by Squared Right.

Depending on the engagement, services may include:

• project setup;
• preparation of a project rules sheet;
• review of project information supplied by the Client;
• review of applicable wage determination information;
• worker classification and wage-rate matching;
• weekly payroll validation;
• payroll reconciliation;
• review of reported base wages;
• review of applicable fringe-benefit information;
• review of daily and weekly hours;
• review of applicable overtime information;
• identification of apparent payroll discrepancies or underpayments;
• paid sick leave tracking when included and applicable;
• preparation of ready-to-sign WH-347 certified payroll reports;
• preparation of a weekly recap summarizing the review performed for each report;
• organization of supporting payroll documentation; and
• maintenance of project records within the scope of the engagement.

Services are performed on a per-project basis unless Squared Right expressly agrees otherwise in writing.

Each federal project may involve different wage determinations, classifications, contractual requirements, reporting requirements, personnel, and payroll records. Accordingly, separate projects may require separate service fees and engagements.

Any service, task, research, correction, reconstruction, historical review, additional project, additional reporting requirement, or other work outside the agreed scope may require additional fees or a separate written engagement.

3. The Square Method™

Squared Right may perform its services using its proprietary Square Method™.

The Square Method evaluates payroll through four primary areas:

Right Match — matching workers to applicable job classifications and project wage information.

Right Wages — reviewing reported base wages and applicable fringe-benefit information.

Right Hours — reviewing reported daily and weekly hours and applicable overtime information.

Right Proof — preparing applicable payroll documentation and supporting records.

The Square Method™, including its name, methodology, sequence, structure, processes, worksheets, templates, procedures, written materials, graphics, and related intellectual property, remains the exclusive property of Squared Right.

4. Client Responsibilities

Squared Right’s ability to perform its services depends upon the Client providing complete, accurate, current, and timely information.

The Client is responsible for providing all information reasonably necessary for Squared Right to perform the engagement.

This information may include:

• contracts and relevant project documents;
• applicable wage determinations;
• the wage determination modification incorporated into the contract;
• labor standards provisions;
• current crew information;
• employee or worker information;
• worker classifications;
• descriptions of work performed;
• payroll reports;
• timesheets showing hours worked by day;
• base wage information;
• fringe-benefit information;
• benefit-plan information;
• overtime information;
• approved additional classifications;
• payroll corrections;
• information regarding new workers;
• classification changes;
• prime-contractor instructions;
• project-specific reporting requirements; and
• other records reasonably requested by Squared Right.

The Client must promptly notify Squared Right of any change that could affect our work, including changes involving workers, classifications, wage rates, project requirements, fringe benefits, work performed, payroll information, contract modifications, or reporting requirements.

Unless expressly included in the scope of services, Squared Right is not responsible for independently auditing or authenticating Client-supplied information.

We are entitled to rely upon information supplied by the Client and its authorized representatives in performing the services.

5. Client Responsibility for Payroll

The Client remains solely responsible for operating its payroll system, maintaining accurate payroll records, and paying its employees correctly and timely.

If Squared Right identifies an apparent shortage, discrepancy, classification concern, missing record, inconsistent information, or other payroll issue, we will communicate the issue to the Client based upon the information available to us.

Identification of an issue by Squared Right does not transfer responsibility for the underlying payroll obligation to Squared Right.

The Client remains responsible for:

• determining and implementing payroll corrections;
• correcting payroll records;
• issuing back wages;
• correcting employee classifications;
• resolving payroll discrepancies;
• obtaining missing information;
• communicating with its payroll provider;
• paying employees;
• paying applicable taxes and benefits; and
• providing corrected information to Squared Right.

Squared Right does not withdraw funds from Client accounts, issue employee payments, amend payroll within the Client’s payroll system, or pay wages, taxes, penalties, interest, benefits, or other amounts on behalf of the Client.

Required Information, Client Holds, Suspension, and Termination

The Client is responsible for providing all payroll records, timesheets, project information, corrections, approvals, responses, and other information reasonably requested by Squared Right within the time necessary for us to perform the services.

Squared Right has no obligation to begin or continue work when required information is missing, incomplete, inconsistent, inaccessible, or awaiting Client clarification, correction, or approval.

For purposes of the following timeline, the applicable period begins when Squared Right provides written notice identifying the information, correction, approval, or response reasonably required to continue work.

Client Hold — After 2 Business Days

If the requested information has not been received within 2 business days after Squared Right’s written request, the affected project may be placed on Client Hold.

While a project is on Client Hold:

• work on the affected project may stop;
• applicable turnaround periods stop running;
• scheduled completion dates may be withdrawn;
• the On-Time Promise does not apply;
• Squared Right is not required to preserve the Client’s previous position in the production schedule; and
• fees otherwise due under the Client’s service term remain payable.

Suspension — After 5 Business Days

If the requested information remains outstanding for 5 business days after Squared Right’s initial written request, Squared Right may place the affected project or engagement in Suspended status upon written notice.

During a suspension:

• active work on the affected project ceases;
• no turnaround or delivery commitment continues to run;
• the On-Time Promise does not apply;
• Squared Right may reallocate reserved production capacity;
• scheduled work and delivery dates may be canceled;
• payment obligations continue according to the applicable service agreement; and
• reinstatement is subject to Squared Right’s then-current availability.

Termination Eligibility — After 10 Business Days

If requested information remains outstanding for 10 business days after Squared Right’s initial written request, Squared Right may terminate the affected project or engagement upon written notice.

Squared Right may also terminate an engagement when repeated Client delays, even when individually shorter than 10 business days, materially interfere with our ability to perform the services, maintain an orderly production schedule, or reasonably administer the engagement.

Upon termination:

• Squared Right has no obligation to perform additional services for the terminated engagement;
• outstanding invoices and other amounts properly due remain payable;
• termination does not eliminate payment obligations already incurred under the applicable service agreement or minimum service commitment;
• payments already made remain subject to the refund provisions of these Terms;
• Squared Right may close the Client’s active production file after completing required administrative steps; and
• future services may require a new engagement and will be subject to then-current pricing, availability, onboarding requirements, and payment terms.

Calculation of Business Days

For purposes of the 2-business-day, 5-business-day, and 10-business-day periods, the clock begins on the first business day following Squared Right’s written request.

Business days are Monday through Friday, excluding federal holidays and days on which Squared Right has provided advance notice that its offices are closed.

If Squared Right later requests additional information that could not reasonably have been identified in the original request, a new response period may begin for that newly requested information.

A new request does not automatically reset an existing Client Hold, Suspension, or termination timeline relating to previously requested information that remains outstanding.

Written Notice

Written notice may be provided by email to the Client’s designated business contact or through another electronic communication method agreed to by the parties.

The Client is responsible for maintaining current contact information and monitoring communications concerning the engagement.

Failure to read or respond to a properly delivered notice does not prevent an applicable Client Hold, Suspension, or termination period from running.

Resumption

To request reinstatement following a Client Hold or Suspension, the Client must provide:

1. all outstanding information in complete and usable form;
2. all required payroll corrections;
3. all required approvals or responses; and
4. all amounts then due.

Once those requirements are satisfied, Squared Right will determine when the project can return to production based upon then-current availability.

The Client’s previous production position, turnaround period, or delivery date is not automatically restored.

6. WH-347 Review, Certification, and Signature

Squared Right may prepare WH-347 certified payroll reports using information supplied by the Client and information developed through our review.

Unless otherwise expressly agreed in writing, completed reports are provided to the Client ready for Client review and signature.

The Client must independently review each completed report before signing, certifying, or submitting it.

The Client remains solely responsible for determining that the report accurately reflects its employees, payroll, classifications, hours, wages, benefits, deductions, and other information.

Any certification, statement of compliance, representation, attestation, or signature appearing on a certified payroll report belongs to the Client and its authorized representative.

Squared Right does not sign, certify, attest to, or make governmental representations in the Client’s name.

By signing or submitting a report, the Client confirms that it has reviewed the report and accepts responsibility for the certifications and representations contained in it.

7. Submission of Reports

Unless submission services are expressly included in the Client’s written scope of work, the Client is responsible for submitting completed certified payroll reports to its prime contractor, contracting agency, governmental recipient, or other required party.

Delivery of a completed report to the Client does not constitute submission to a government agency, prime contractor, or third party.

The Client remains responsible for knowing and meeting its contractual and governmental submission requirements and deadlines.

8. Dropbox File Delivery

Squared Right uses Dropbox as its designated platform for Client file uploads, document exchange, and project-file access unless another method is designated by Squared Right in writing.

Clients must submit requested project and payroll files through the Dropbox link, file request, folder, or workspace designated by Squared Right.

Sensitive Information

Unless expressly instructed otherwise, Clients should not transmit payroll records, employee records, or other sensitive project documentation as ordinary email attachments.

Email may be used for routine communications, questions, notices, and notifications that documents have been uploaded.

Client Responsibility for Uploads

The Client is responsible for:

• uploading files to the correct designated location;
• confirming that uploads successfully complete;
• providing readable and usable files;
• ensuring files are not corrupted;
• providing necessary passwords or permissions for restricted files;
• maintaining its own copies of business and payroll records;
• ensuring that it has authority to provide the information; and
• notifying Squared Right of an upload when requested.

An attempted upload, incomplete upload, inaccessible file, corrupted file, expired link, or upload to an incorrect location does not constitute delivery to Squared Right.

Dropbox as a Third-Party Provider

Dropbox is an independent third-party service provider.

Use of Dropbox may also be governed by Dropbox’s applicable terms, policies, security practices, availability, and technical limitations.

Squared Right does not control Dropbox’s infrastructure and cannot guarantee uninterrupted availability, error-free operation, or absolute security of any third-party platform.

If Dropbox becomes unavailable or unsuitable, Squared Right may designate another reasonable file-transfer method.

9. Weekly Turnaround

Our standard turnaround is within two business days after Squared Right receives all complete and usable information necessary to prepare the applicable report.

Uploading a file does not, by itself, start the turnaround period.

The turnaround period begins only when required information has been received in complete and usable form and no unresolved Client issue prevents Squared Right from reasonably proceeding.

If information is missing, incomplete, inconsistent, inaccessible, or requires correction or clarification, the turnaround period will not begin—or, if already begun, may be paused—until the issue is resolved.

10. On-Time Promise

When the Client provides all required payroll information by Monday and Squared Right does not provide the applicable ready-to-sign report within two business days after receiving complete and usable information, the affected week’s reporting service will be provided at no charge.

The On-Time Promise applies only when:

• all required information was timely received;
• the information was complete and usable;
• no Client correction or clarification was required;
• no Client Hold or Suspension applied;
• payment obligations were current;
• no third-party outage or event outside Squared Right’s reasonable control prevented performance; and
• the delay was attributable to Squared Right.

The On-Time Promise does not apply to delays caused by the Client, Client personnel, payroll providers, prime contractors, government agencies, Dropbox, another third-party system, or circumstances outside Squared Right’s reasonable control.

The free-week remedy is the Client’s sole remedy under the On-Time Promise and applies only to the affected weekly reporting service.

11. Pricing and Service Tiers

Pricing is generally based on crew size and assessed separately for each project.

Unless otherwise agreed in writing, each federal project constitutes a separate service engagement.

Current service tiers may include:

• Squared Baseline: 1–8 workers, $1,000 per project, per month
• Squared Midrange: 9–15 workers, $1,500 per project, per month
• Squared Advanced: 16–25 workers, $2,000 per project, per month
• Squared Flagship: 26+ workers, Custom pricing

Crew size is reviewed monthly.

If a project’s crew size moves into another pricing tier, the applicable pricing adjustment begins with the following billing period.

Custom, unusually complex, historical, accelerated, corrective, or out-of-scope work may be separately quoted.

12. Payment Required Before Services

Payment Is Due in Full Before Services Are Rendered

All fees are due in full and must be successfully paid before Squared Right begins or renders services for the applicable project, service period, or engagement.

An invoice, signed agreement, consultation, onboarding communication, scheduled start date, Dropbox folder, file upload, or reservation of anticipated availability does not obligate Squared Right to begin services before required payment has been successfully received.

Squared Right is not required to:

• begin project setup;
• review Client files;
• analyze payroll;
• perform reconciliation;
• prepare reports;
• prepare a WH-347;
• reserve a production deadline;
• release a completed deliverable; or
• continue recurring services

until the applicable payment has been successfully received.

Payment and Required Information Are Separate Conditions

Payment alone does not begin Squared Right’s production or turnaround period.

Before production begins, both of the following must occur:

1. all fees then due must be successfully paid in full; and
2. all information reasonably required to perform the applicable services must be received in complete and usable form.

The production or turnaround period begins only after both conditions have been satisfied.

13. Stripe Payment Processing

Squared Right uses Stripe as its designated third-party payment processor.

Payments may be made through payment methods made available through Stripe and accepted by Squared Right.

By providing payment information and authorizing a transaction, the Client authorizes Stripe and its applicable financial partners to process payment and authorizes Squared Right to receive payment for the applicable services.

Squared Right generally does not receive or store complete payment-card or bank-account credentials when those credentials are collected and maintained directly by Stripe.

Use of Stripe may also be governed by Stripe’s applicable terms and policies.

Recurring Payments

Recurring services are billed monthly in advance unless otherwise expressly stated in writing.

By enrolling in recurring services and providing an authorized payment method, the Client authorizes Squared Right, through Stripe, to charge that payment method for recurring amounts properly due under the engagement.

The Client is responsible for maintaining a valid payment method.

Removing, replacing, expiring, or canceling a payment method does not itself terminate the Client’s service agreement, minimum service commitment, or obligation to pay amounts properly due.

14. Failed Payments and Payment Hold

If a required payment is declined, reversed, canceled, returned, blocked, disputed, or otherwise not successfully received, Squared Right has no obligation to begin or continue the affected services.

For an existing Client, Squared Right may immediately place the affected project or account on Payment Hold.

During a Payment Hold:

• services may stop;
• production deadlines stop running;
• turnaround commitments are suspended;
• the On-Time Promise does not apply;
• deliverables may be withheld to the extent permitted by law; and
• Squared Right is not required to preserve the Client’s previous position in the production schedule.

Payment Hold does not cancel amounts properly owed under the engagement.

After payment is successfully received, work may return to production according to Squared Right’s then-current availability.

15. Chargebacks and Payment Disputes

A chargeback, payment dispute, reversal, or similar payment challenge does not automatically terminate the Client’s contractual payment obligations.

Clients who believe a charge is incorrect should promptly contact Squared Right so the parties can attempt to resolve the matter.

If a Client initiates a chargeback or payment dispute concerning an amount properly due under the engagement, Squared Right may suspend services while the dispute is pending.

Squared Right may provide Stripe, applicable financial institutions, payment networks, or other parties involved in the dispute with records reasonably necessary to document the transaction, authorization, engagement, communications, deliverables, and applicable contractual terms.

Nothing in this section limits nonwaivable rights available under applicable law or payment-network rules.

16. Minimum Service Term

Unless a different term is expressly stated in writing, engagements have a minimum term of three months or the remaining duration of the applicable project, whichever is shorter.

The minimum service term represents a contractual commitment and is separate from the Client’s actual utilization of available services.

The Client’s failure to provide files, payroll information, responses, corrections, approvals, or other required materials does not automatically shorten the minimum term or eliminate payment obligations arising under it.

After the minimum service term has been satisfied, recurring services may be terminated with at least 30 days’ written notice, subject to these Terms and any applicable service agreement.

17. Cancellation and Termination

During the applicable minimum service term, the Client remains responsible for charges required by the agreed commitment unless otherwise required by applicable law or expressly agreed by Squared Right in writing.

After the minimum term, the Client may terminate recurring services by providing at least 30 days’ written notice.

Squared Right may pause, suspend, or terminate services for reasons including:

• nonpayment;
• failed or reversed payment;
• failure to provide required information;
• repeated or material Client delays;
• failure to make required payroll corrections;
• material breach of these Terms;
• misuse of Squared Right’s services or systems;
• requests that Squared Right falsify, conceal, misrepresent, alter, or improperly certify information;
• suspected fraudulent or unlawful conduct;
• abusive or threatening conduct;
• unreasonable interference with our ability to perform the engagement; or
• circumstances that make continued performance unlawful or professionally inappropriate.

The specific Client-delay timeline established in Section 5 applies when termination results from failure to provide required information.

Where reasonably practicable, Squared Right will provide written notice before suspension or termination.

Termination does not eliminate amounts already due or payment obligations already incurred under an applicable minimum service commitment.

18. Refunds and Credits

Because Squared Right reserves professional capacity, performs project setup, maintains ongoing availability, and provides recurring professional services, payments are nonrefundable once the applicable paid service period has begun, except where otherwise required by applicable law or expressly agreed by Squared Right in writing.

A Client is not entitled to a refund, credit, extension, or replacement service period solely because the Client:

• failed to provide required information;
• failed to upload weekly payroll records;
• delayed responding to Squared Right;
• failed to make required payroll corrections;
• did not utilize available service capacity;
• experienced a project delay;
• changed payroll providers;
• reduced its use of the service;
• failed to submit a completed report;
• was placed on Client Hold or Suspension due to its own actions or omissions; or
• otherwise prevented or delayed Squared Right from performing services.

Nothing in this provision eliminates a refund or remedy required by applicable law.

Credits issued under the On-Time Promise are governed by Section 10.

19. Client Delays

A Client delay occurs whenever Squared Right cannot reasonably proceed because required information, action, correction, approval, payment, or response has not been received.

Examples include:

• late payroll records;
• missing timesheets;
• incomplete project information;
• incorrect or missing wage determination information;
• unreported worker changes;
• unreported classification changes;
• missing fringe-benefit information;
• unresolved payroll discrepancies;
• incomplete payroll corrections;
• unavailable Client personnel;
• delayed responses;
• missing approvals;
• inaccessible files;
• incomplete Dropbox uploads; or
• information that must be obtained from the Client’s payroll provider or another party under the Client’s control.

Client delays automatically extend affected deadlines and suspend applicable turnaround commitments.

A Client delay does not require Squared Right to reserve production capacity indefinitely.

The 2-business-day Client Hold, 5-business-day Suspension, and 10-business-day termination eligibility timeline established in Section 5 governs failures to provide requested information.

20. Record Security and Sensitive Information

Squared Right handles payroll and project information using designated business systems and administrative safeguards appropriate to the nature of the services.

No electronic system can be guaranteed to be completely secure.

Clients must use Squared Right’s designated Dropbox process for sensitive project files unless another method is expressly authorized.

Clients should not provide full Social Security numbers unless Squared Right specifically requests such information and provides an approved method for transmitting it.

Where worker identification is required for our standard reporting process, Squared Right intends to use only information reasonably necessary for that purpose, including the last four digits of worker identification numbers where appropriate.

The Client represents that it has the legal and contractual authority to provide employee, payroll, project, and other information submitted to Squared Right.

Our collection, processing, retention, and disclosure of personal information are further addressed in our Privacy Policy.

21. Third-Party Services

Squared Right uses or may use third-party technology and service providers in operating its business, including Dropbox for file exchange and Stripe for payment processing.

We may also interact with Client payroll platforms, government systems, prime-contractor systems, electronic-signature platforms, email providers, hosting providers, and other business technology.

These services are operated independently from Squared Right.

Squared Right is not responsible for third-party outages, service interruptions, technical failures, cybersecurity incidents, processing delays, changes in functionality, discontinued services, or other events outside our reasonable control.

When reasonably necessary, Squared Right may substitute another service provider or method of delivery.

22. No Legal, Tax, or Accounting Advice

Squared Right provides payroll validation, reconciliation, administrative reporting, and related support services.

Squared Right is not a law firm and does not provide legal advice.

Unless separately qualified and expressly engaged to do so, Squared Right does not provide tax advice, accounting opinions, legal interpretations, legal representation, or other licensed professional services.

Our services, website, reports, communications, tools, and educational information are not substitutes for advice from an attorney, accountant, payroll tax professional, contracting officer, or other qualified professional when such advice is required.

23. No Guarantee of Governmental or Contractual Outcome

Our services are intended to assist Clients with payroll validation, reconciliation, documentation, and reporting.

They do not constitute a government audit, legal opinion, or official determination of compliance.

Squared Right does not guarantee:

• acceptance of a report;
• approval by a prime contractor;
• approval by a government agency;
• a particular interpretation by a contracting officer;
• a particular interpretation by an investigator or auditor;
• successful completion of an audit;
• avoidance of back-pay obligations;
• avoidance of penalties;
• avoidance of withheld payments;
• continuation of a contract;
• award of future contracts; or
• any other governmental, contractual, or financial outcome.

Government agencies, contracting officers, prime contractors, investigators, auditors, courts, and other authorized parties retain their respective authority to interpret and enforce applicable requirements.

24. Client-Supplied Information

Squared Right’s work is based substantially upon information supplied by the Client and third parties.

Squared Right is not responsible for consequences resulting from information that is inaccurate, incomplete, misleading, outdated, omitted, altered, or supplied too late for reasonable review.

If information previously supplied changes or is discovered to be inaccurate, the Client must promptly notify Squared Right.

Material rework caused by incorrect, incomplete, or changed Client information may constitute additional work and may be separately charged.

25. Website Information and Tools

Calculators, examples, FAQs, checklists, articles, illustrations, explanations, educational materials, and similar resources provided by Squared Right are for general informational purposes.

They are not substitutes for a project-specific review.

Any result generated by an online calculator or similar tool depends upon the information entered and does not constitute a certified payroll determination, legal conclusion, government approval, or guarantee of compliance.

26. Intellectual Property

Squared Right retains all right, title, and interest in its pre-existing and independently developed intellectual property, including:

• the Square Method™;
• proprietary processes;
• methodologies;
• templates;
• worksheets;
• checklists;
• calculation structures;
• website content;
• educational materials;
• graphics;
• branding;
• internal procedures; and
• proprietary systems.

The Client retains ownership of its underlying payroll records, employee information, contract information, and other materials supplied to Squared Right.

After all applicable fees have been paid, the Client may use completed Client-specific reports and deliverables for its internal business, contractual, compliance, reporting, and recordkeeping purposes.

No provision of these Terms transfers ownership of Squared Right’s underlying intellectual property to the Client.

27. Confidentiality

Squared Right will use reasonable measures to protect nonpublic business and payroll information received from Clients.

We may use such information as reasonably necessary to:

• provide the services;
• administer the engagement;
• communicate with the Client;
• maintain business records;
• process payments;
• operate our systems;
• protect our legal interests; and
• comply with applicable legal obligations.

Information may be disclosed to service providers supporting our operations or where disclosure is required by applicable law, legal process, governmental request, court order, subpoena, or other lawful authority.

Our Privacy Policy provides additional information regarding our handling of personal information.

28. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SQUARED RIGHT WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST CONTRACTS, LOST BUSINESS OPPORTUNITIES, LOSS OF DATA, OR BUSINESS INTERRUPTION ARISING FROM OR RELATING TO THE SERVICES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SQUARED RIGHT’S AGGREGATE LIABILITY ARISING FROM OR RELATING TO A PARTICULAR ENGAGEMENT WILL NOT EXCEED THE FEES ACTUALLY PAID TO SQUARED RIGHT FOR THE AFFECTED PROJECT DURING THE THREE MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

29. Indemnification

To the extent permitted by applicable law, the Client agrees to defend, indemnify, and hold harmless Squared Right LLC and its owners, officers, employees, contractors, representatives, and agents from third-party claims, liabilities, losses, damages, costs, and expenses arising from or relating to:

• materially inaccurate or incomplete information supplied by the Client;
• the Client’s payroll practices;
• employment decisions made by the Client;
• wages, benefits, taxes, or other compensation owed by the Client;
• payroll corrections not made by the Client;
• certifications or representations made or signed by the Client;
• the Client’s violation of applicable law;
• the Client’s breach of contractual obligations;
• unauthorized provision of employee or third-party information; or
• misuse of Squared Right’s services, systems, or deliverables.

This provision does not require indemnification to the extent prohibited by applicable law.

30. Independent Contractor Relationship

Squared Right performs services as an independent contractor.

Nothing in these Terms creates an employer-employee relationship, partnership, joint venture, fiduciary relationship, agency relationship, or other relationship authorizing Squared Right to bind the Client.

Squared Right is not the employer of the Client’s workers and does not assume the Client’s responsibilities as an employer, contractor, or subcontractor.

31. Force Majeure

Neither party will be responsible for delay or failure to perform caused by circumstances beyond its reasonable control, including severe weather, natural disasters, widespread telecommunications failures, internet outages, government shutdowns, government-system outages, cyber incidents affecting third-party infrastructure, war, civil disturbance, labor disruption, or comparable events.

Payment obligations incurred before such an event are not excused by this provision.

32. Electronic Communications, Records, and Acceptance

The Client agrees that the parties may conduct business electronically.

Electronic communications may include:

• email;
• electronic invoices;
• Stripe payment authorizations;
• electronic signatures;
• Dropbox file exchanges;
• client portals; and
• other electronic business systems designated by Squared Right.

To the extent permitted by applicable law, electronic acceptance, signatures, authorizations, communications, and records may satisfy requirements that an agreement, authorization, notice, or record be in writing.

The Client is responsible for maintaining a current email address and monitoring communications relating to the engagement.

Notices concerning cancellation or termination should be sent to:

contact@squaredright.com

33. Authority to Enter Agreement

The individual accepting an engagement, submitting payment, or executing a service agreement on behalf of a business represents that the individual has authority to bind that business to the applicable agreement and payment obligations.

Squared Right may rely upon that representation unless notified otherwise in writing before accepting the engagement.

34. Governing Law

These Terms and any dispute arising from or relating to them or the services will be governed by the laws of the State of Florida, without regard to conflict-of-law principles.

Before commencing formal litigation, the parties agree to make a reasonable good-faith effort to resolve the dispute directly.

Any legal proceeding that proceeds after such efforts must be brought in a court of competent jurisdiction as permitted by applicable law.

35. Severability

If any provision of these Terms is determined to be invalid, illegal, or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

To the extent legally permissible, an invalid or unenforceable provision will be limited or interpreted in a manner that most closely preserves its intended purpose.

36. No Waiver

A failure or delay by Squared Right in exercising or enforcing a contractual right does not waive that right.

A waiver concerning one event does not constitute a waiver concerning any subsequent event.

37. Assignment

The Client may not assign or transfer its engagement or rights under these Terms to another person or entity without Squared Right’s prior written consent.

Squared Right may assign these Terms in connection with a merger, acquisition, reorganization, sale of substantially all business assets, or similar business transaction, subject to applicable law.

38. Entire Agreement and Order of Precedence

These Terms, together with the applicable service agreement, accepted proposal, order, statement of work, invoice, Privacy Policy, and documents expressly incorporated into the engagement, constitute the agreement between Squared Right and the Client concerning the services.

If a separately executed service agreement expressly conflicts with these Terms, the executed service agreement controls as to the specific conflict.

39. Changes to These Terms

Squared Right may revise these Terms from time to time.

Updated Terms will be posted with a revised effective date.

Changes apply prospectively unless otherwise required by law or expressly agreed by the parties.

Material changes will not retroactively alter fees or contractual commitments already incurred under an existing paid engagement unless agreed in writing or otherwise permitted by applicable law.

40. Contact

Questions concerning these Terms may be directed to:

Squared Right LLC
Florida, United States
Email: contact@squaredright.com
Website: squaredright.com

Squared Right LLC (“Squared Right,” “we,” “us,” or “our”) respects the privacy of our clients, prospective clients, website visitors, and individuals whose information may be provided to us in connection with the payroll validation, reconciliation, and reporting services we perform.

This Privacy Policy explains how Squared Right collects, receives, uses, stores, processes, shares, protects, retains, and otherwise handles information in connection with our website, communications, Client relationships, and services.

Squared Right is a Florida limited liability company providing payroll validation, reconciliation, and reporting services primarily to subcontractors working on federal and federally funded construction projects.

Because our work involves payroll documentation, we may receive information concerning a Client’s employees or workers even though those individuals do not directly engage Squared Right.

By using our website, submitting information to us, engaging our services, uploading information through a designated Dropbox workspace, making a payment through Stripe, or otherwise interacting with Squared Right, you acknowledge the practices described in this Privacy Policy.

1. Scope of This Privacy Policy

This Privacy Policy applies to information collected or received through:

• the Squared Right website;
• consultation and inquiry forms;
• Client onboarding;
• service agreements;
• project setup;
• email and business communications;
• Dropbox file transfers and Client folders;
• Stripe payment processing;
• payroll validation and reconciliation activities;
• WH-347 preparation;
• project documentation;
• Client support;
• billing and account administration; and
• other interactions with Squared Right.

This Privacy Policy may apply to information concerning Clients, prospective Clients, authorized Client representatives, website visitors, and workers whose information is supplied to us in connection with a Client engagement.

Third-party websites, platforms, and services maintain their own privacy practices. Their independent handling of information is governed by their applicable policies and terms.

2. Categories of Information We May Collect

The information Squared Right receives depends upon how an individual or business interacts with us and the services being provided.

We seek to collect information reasonably appropriate for operating our business, administering Client relationships, and performing our services.

Business and Contact Information

We may collect:

• business name;
• contact person’s name;
• job title;
• business email address;
• business telephone number;
• business or mailing address;
• company information;
• company size;
• crew size;
• project information;
• federal project information;
• prime-contractor information; and
• other business contact information.

Client Account and Engagement Information

When a Client engages Squared Right, we may collect or maintain:

• selected service tier;
• project name;
• project location;
• contract or project identifiers;
• engagement dates;
• service agreements;
• proposals;
• invoices;
• billing status;
• payment status;
• project contacts;
• communications;
• onboarding information;
• project requirements;
• service history; and
• other information associated with administering the Client relationship.

3. Payroll and Worker Information

Because Squared Right provides payroll validation, reconciliation, and reporting services, Clients may provide information concerning their employees and workers.

Depending upon the project and services requested, this information may include:

• employee or worker names;
• worker identification information;
• limited identifying numbers where appropriate;
• job classifications;
• descriptions of work performed;
• daily hours;
• weekly hours;
• overtime hours;
• hourly wage rates;
• gross wages;
• deductions reflected in payroll documentation;
• fringe-benefit information;
• benefit-plan information;
• payroll periods;
• payroll records;
• timesheets;
• payroll corrections;
• back-pay information;
• project assignments; and
• information required to prepare applicable certified payroll documentation.

This information is generally provided to Squared Right by the Client rather than directly by the Client’s employees.

Squared Right uses this information for purposes related to performing and administering the services requested by the Client.

4. Social Security Numbers and Sensitive Identifiers

Squared Right seeks to minimize the sensitive identifying information it receives.

For our standard workflow, Clients should not provide full Social Security numbers unless Squared Right specifically requests such information and provides an approved method for transmitting it.

Where worker identification is necessary, Squared Right generally seeks to use only the information reasonably necessary for the applicable purpose, including the last four digits of worker identification numbers where appropriate.

Clients are responsible for reviewing files before uploading them and avoiding unnecessary inclusion of:

• full Social Security numbers;
• personal banking credentials;
• account passwords;
• unrelated medical information; or
• other sensitive information not required for the engagement.

If a Client inadvertently provides information that Squared Right does not reasonably need, we may take appropriate steps to restrict, delete, return, or otherwise handle that information.

5. Project and Contract Information

Clients may provide information relating to federal or federally funded construction projects.

This may include:

• project names;
• contract information;
• contract numbers;
• project locations;
• wage determinations;
• wage determination modifications;
• labor classifications;
• applicable wage rates;
• fringe-benefit requirements;
• labor standards provisions;
• prime-contractor instructions;
• reporting requirements;
• project schedules;
• payroll reporting periods; and
• other project documentation.

We use this information to understand the applicable engagement and perform the services requested by the Client.

6. Payment Information

Squared Right uses Stripe as its designated third-party payment processor.

When you make a payment or authorize recurring billing, payment information may be collected and processed directly by Stripe.

Depending upon the payment method and transaction, Stripe may collect information such as:

• cardholder name;
• billing address;
• payment-card information;
• bank-account information;
• transaction information;
• payment authorization;
• device information;
• fraud-prevention information; and
• other information necessary to process or protect a transaction.

Squared Right generally does not receive or store complete payment-card numbers or complete bank-account credentials when that information is collected and maintained directly by Stripe.

We may receive limited information concerning a transaction, including:

• Client name;
• amount charged;
• payment date;
• payment status;
• transaction identifier;
• payment method type;
• limited payment-method information;
• invoice information; and
• subscription or recurring-payment status.

Stripe operates independently and maintains its own privacy, retention, and security practices.

Information provided directly to Stripe may therefore also be subject to Stripe’s applicable privacy policies, terms, legal obligations, and retention practices.

7. Dropbox and Client File Uploads

Squared Right uses Dropbox as its designated platform for Client file uploads, document exchange, and project-file access unless another method is designated by Squared Right.

Clients may use a Dropbox link, file request, shared folder, workspace, or other designated Dropbox functionality to provide documents to us.

Information transmitted through Dropbox may include:

• payroll reports;
• timesheets;
• project documentation;
• wage determinations;
• crew information;
• employee information;
• benefit information;
• payroll corrections;
• WH-347 documentation; and
• other records necessary for the engagement.

Dropbox is an independent third-party service provider.

Information transmitted, stored, backed up, deleted, or otherwise processed through Dropbox may also be subject to Dropbox’s applicable terms, privacy policies, security practices, account settings, technical capabilities, backup procedures, deletion practices, and legal obligations.

Squared Right does not own or control Dropbox’s underlying infrastructure.

8. Email and Communications

We may collect and maintain information provided through communications with Squared Right, including:

• emails;
• inquiry forms;
• consultation requests;
• scheduling communications;
• Client questions;
• project instructions;
• support requests;
• notices;
• approvals;
• corrections;
• billing communications; and
• other business correspondence.

Clients should not transmit sensitive payroll files through ordinary email unless specifically instructed by Squared Right.

Our standard process is to use the designated Dropbox workflow for payroll records and other sensitive project documentation.

9. Website Information

When you visit our website, certain technical information may be collected automatically by our website provider, hosting provider, analytics provider, security systems, or other technology providers.

Depending upon the technologies used on our website, this information may include:

• Internet Protocol address;
• browser type;
• device type;
• operating system;
• pages visited;
• referring pages;
• date and time of access;
• general geographic information derived from an IP address;
• website interactions;
• cookie information; and
• similar technical information.

We may use this information to operate, maintain, secure, troubleshoot, and improve our website and understand general website usage.

10. Cookies and Similar Technologies

Our website or third-party providers supporting our website may use cookies or similar technologies.

These technologies may help:

• maintain website functionality;
• remember preferences;
• improve website performance;
• understand website traffic;
• detect technical problems;
• prevent abuse or fraud; and
• measure website interactions.

The cookies and similar technologies used may vary depending upon the website platform and services we use.

Users may be able to manage cookies through their browser settings.

Disabling certain cookies may affect website functionality.

11. How We Obtain Information

Squared Right may obtain information:

• directly from Clients;
• from prospective Clients;
• from authorized Client representatives;
• through our website;
• through consultation or contact forms;
• through Dropbox;
• through Stripe;
• through Client payroll reports;
• through Client timesheets;
• through project documentation;
• through prime-contractor documentation supplied by the Client;
• through communications with the Client; and
• through other sources the Client authorizes us to use.

We may also create information in the course of providing services, including reconciliation notes, discrepancy findings, project rules sheets, working documentation, internal administrative records, and completed reports.

12. How We Use Information

Squared Right may use information as reasonably necessary to operate our business and provide our services.

Uses may include:

• responding to inquiries;
• conducting consultations;
• evaluating potential Client engagements;
• onboarding Clients;
• setting up projects;
• validating payroll information;
• reconciling payroll information;
• reviewing worker classifications;
• reviewing wage information;
• reviewing fringe-benefit information;
• reviewing hours and overtime information;
• identifying apparent discrepancies;
• communicating apparent payroll issues;
• preparing WH-347 reports;
• preparing supporting documentation;
• maintaining Client records;
• managing Dropbox workspaces;
• administering engagements;
• processing and tracking payments;
• administering recurring billing;
• communicating with Clients;
• providing Client support;
• enforcing agreements;
• preventing fraud or misuse;
• protecting our legal rights;
• maintaining business records;
• improving our services;
• maintaining and securing our website; and
• complying with applicable legal obligations.

Squared Right does not use Client payroll information to make employment decisions concerning Client employees.

13. Purpose Limitation

Payroll and worker information provided to Squared Right for a Client engagement is used primarily to perform and administer that engagement and for reasonably related business, security, recordkeeping, and legal purposes.

Squared Right does not sell Client payroll records as a business model.

We do not use Client employee payroll information for unrelated consumer advertising.

We do not independently use information obtained from Client payroll records to market Squared Right services directly to Client employees.

14. Client Responsibility for Employee Information

The Client is responsible for determining that it has the right and authority to provide employee, worker, payroll, benefit, project, and other information to Squared Right.

By providing such information, the Client represents that its collection and disclosure of the information to Squared Right is authorized and appropriate for the applicable business and reporting purposes.

The Client remains responsible for notices, authorizations, policies, consents, or other obligations applicable to the Client’s relationship with its employees and workers.

Squared Right does not become the employer of Client personnel by receiving or processing payroll information.

15. Service Providers

Squared Right may use third-party companies and service providers to operate and support our business.

These providers may include:

• Dropbox for file transfer, document exchange, and storage;
• Stripe for payment processing and recurring billing;
• website hosting providers;
• domain providers;
• email providers;
• electronic-signature providers;
• scheduling platforms;
• communications providers;
• cloud technology providers;
• cybersecurity or information-technology providers;
• professional advisers; and
• other vendors reasonably necessary to operate our business.

These providers may process information as reasonably necessary to provide their respective services.

Third-party providers maintain their own terms, privacy practices, security measures, retention practices, and legal obligations.

16. Sale of Payroll Information

Squared Right does not sell Client payroll records or employee payroll information to data brokers or unrelated third parties for monetary consideration.

We do not provide Client employee payroll information to unrelated third parties for their independent direct-marketing purposes.

Information may nevertheless be disclosed to service providers or other parties when reasonably necessary to operate our business, provide contracted services, process transactions, comply with legal obligations, or protect legitimate rights and interests as described in this Privacy Policy.

17. Disclosure Necessary to Provide Services

We may disclose or make information available when reasonably necessary to perform or administer an engagement.

For example, information may be processed through Dropbox when files are transferred or stored and through Stripe when payments are processed.

We may also use other service providers where reasonably necessary for:

• website operation;
• email;
• electronic signatures;
• communications;
• scheduling;
• technology support;
• security;
• professional services; or
• business administration.

We seek to limit such disclosures to information reasonably appropriate for the applicable purpose.

18. Legal and Compliance Disclosures

Squared Right may preserve, access, use, or disclose information when we reasonably believe doing so is necessary or appropriate to:

• comply with applicable law;
• respond to lawful governmental requests;
• comply with subpoenas;
• comply with court orders;
• respond to legal process;
• establish, exercise, or defend legal claims;
• enforce our agreements;
• investigate suspected fraud;
• prevent misuse of our services;
• protect the rights, property, or safety of Squared Right or others; or
• satisfy other lawful obligations.

Where legally permitted and reasonably appropriate, we may notify the affected Client before responding to a request for Client information.

Nothing in this Privacy Policy requires Squared Right to challenge a valid legal demand.

19. Business Transfers

If Squared Right becomes involved in a merger, acquisition, financing, reorganization, sale of assets, business combination, or similar transaction, information associated with the business may be disclosed or transferred as part of that transaction, subject to applicable law.

Any successor receiving information through such a transaction may assume applicable rights and obligations relating to that information.

20. Information Security

Squared Right uses reasonable administrative, technical, and organizational measures appropriate to our operations and the nature of the information we handle.

Measures may include:

• designated business systems;
• Dropbox for Client file exchange;
• limiting unnecessary collection of sensitive identifiers;
• access controls;
• authentication controls;
• password protections;
• device-security practices;
• business record controls; and
• other safeguards reasonably appropriate to our operations.

However, no method of electronic transmission, cloud storage, file transfer, payment processing, or information security is completely secure.

Squared Right therefore cannot guarantee that information will never be accessed, disclosed, altered, lost, destroyed, or otherwise affected by a security incident.

Clients also have responsibilities for protecting information maintained on their own systems, accounts, and devices.

21. Client Security Responsibilities

Clients should take reasonable steps to protect information shared with Squared Right.

This includes:

• using the designated Dropbox upload process;
• protecting Dropbox links and credentials;
• not unnecessarily forwarding private file-access links;
• using strong passwords;
• restricting access to authorized personnel;
• verifying recipients before transmitting information;
• avoiding unnecessary sensitive information;
• maintaining secure devices;
• maintaining their own copies of business records; and
• promptly notifying Squared Right of suspected unauthorized access affecting information relevant to our engagement.

Squared Right is not responsible for unauthorized access resulting from compromised Client accounts, systems, credentials, devices, or conduct outside our reasonable control.

22. Data Minimization

Squared Right seeks to collect and maintain information reasonably necessary to perform our services and administer our business.

Clients should avoid providing information that is not reasonably necessary for the engagement.

In particular, Clients should not provide:

• complete Social Security numbers unless specifically requested;
• personal banking credentials belonging to workers;
• passwords to employee accounts;
• unrelated medical information;
• unrelated personal records; or
• other sensitive information not necessary for payroll validation, reconciliation, reporting, or project administration.

If a Client is unsure whether particular information is necessary, the Client should contact Squared Right before uploading it.

23. Data Accuracy

Our ability to perform services accurately depends substantially upon the accuracy of information provided to us.

Clients are responsible for ensuring that information supplied to Squared Right is complete, accurate, current, and appropriately authorized.

If information changes or an error is discovered, the Client should promptly notify Squared Right.

Squared Right may correct or update information within our records when appropriate and when sufficient information is available to do so.

24. Data Retention and Platform Retention Practices

Squared Right retains personal, business, project, payroll, transaction, and engagement information for periods reasonably necessary for the purposes for which the information was collected or processed.

These purposes may include:

• providing services;
• administering Client relationships;
• maintaining appropriate business records;
• supporting project and reporting needs;
• processing and documenting transactions;
• resolving disputes;
• enforcing agreements;
• responding to audits or inquiries;
• protecting legal interests; and
• satisfying applicable contractual, tax, accounting, regulatory, recordkeeping, or legal requirements.

How Retention Periods Are Determined

Squared Right’s retention practices are based on the nature and purpose of the information, applicable legal and contractual requirements, legitimate business and recordkeeping needs, and the capabilities and retention practices of the technology providers used to process or store the information.

Not every category of information is retained for the same period.

Retention may vary based upon:

• the type and sensitivity of the information;
• the purpose for which it was collected;
• the duration of the Client engagement;
• applicable project requirements;
• contractual obligations;
• applicable payroll or recordkeeping requirements;
• financial, tax, and accounting requirements;
• actual or potential disputes;
• audits or investigations;
• legal claims;
• security and fraud-prevention requirements;
• the technology used to process or store the information; and
• other legitimate business or legal requirements.

Third-Party Platform Retention

Information processed or maintained by third-party providers such as Dropbox and Stripe may remain subject to those providers’ independent retention periods, backup procedures, legal obligations, deletion practices, technical capabilities, and applicable policies.

Squared Right does not control every aspect of a third-party provider’s infrastructure or determine when information is removed from every backup, archive, system log, transaction record, or disaster-recovery system operated by that provider.

Deletion of information from an active Squared Right workspace therefore does not necessarily mean that every copy maintained within third-party infrastructure is immediately or simultaneously deleted.

Disposal of Information

When information is no longer reasonably necessary for an applicable business, contractual, operational, security, recordkeeping, or legal purpose, Squared Right may delete, destroy, anonymize, archive, or otherwise dispose of the information in accordance with our then-current operational practices, applicable requirements, and the capabilities of the systems in which the information is maintained.

Squared Right does not promise indefinite retention of Client information.

Client Recordkeeping Responsibility

Squared Right’s retention of information does not replace the Client’s own recordkeeping obligations.

Clients remain responsible for determining which payroll, employment, certified payroll, contract, project, tax, accounting, and other records they are required to maintain and for maintaining their own complete and authoritative copies for the required periods.

Squared Right’s Dropbox folders, systems, and services are not intended to serve as the Client’s permanent or sole records repository.

Before an engagement ends, Clients should ensure that they have retained or downloaded records they are required or wish to maintain.

25. End of Engagement and Client Files

At the conclusion or termination of an engagement, Squared Right may provide or make available applicable completed deliverables or project records within the scope of the engagement.

The Client is responsible for downloading and preserving records it is required or wishes to maintain.

Termination of services does not necessarily result in immediate deletion of all information.

Squared Right may retain information after an engagement ends when reasonably necessary for:

• legal obligations;
• contractual obligations;
• business administration;
• financial recordkeeping;
• security;
• dispute resolution;
• audit support;
• establishment or defense of legal claims; or
• other legitimate recordkeeping purposes.

26. Backup and Archived Information

Information deleted from active systems may remain temporarily or for another period in:

• backups;
• archives;
• system logs;
• disaster-recovery systems;
• transaction records; or
• records maintained by third-party service providers.

Information contained in such systems may not be immediately removable.

Where applicable, retained information remains subject to appropriate protections until it is overwritten, deleted, anonymized, or otherwise disposed of through applicable system or provider processes.

27. Payment Record Retention

Squared Right may retain invoices, transaction information, payment status, Stripe transaction identifiers, accounting records, subscription information, and other information necessary for financial and business recordkeeping.

We generally do not retain complete payment-card or bank-account credentials when those credentials are maintained directly by Stripe.

Financial and transaction records may be retained for periods necessary to satisfy tax, accounting, contractual, dispute-resolution, fraud-prevention, and other legitimate business or legal obligations.

Stripe may independently retain transaction and payment information according to its own policies and legal obligations.

28. Communications Retention

Squared Right may retain business communications with Clients and prospective Clients, including:

• emails;
• project instructions;
• approvals;
• notices;
• corrections;
• questions;
• support communications;
• billing communications; and
• other business correspondence.

These communications may form part of our business and engagement records.

Communications may be retained for legitimate operational, documentation, dispute-resolution, contractual, security, recordkeeping, and legal purposes.

29. Privacy of Client Employees

Employees and workers whose information is processed by Squared Right generally do not have a direct service relationship with Squared Right.

Their information is ordinarily provided by their employer or another business acting as our Client.

Squared Right processes that information in connection with services requested by the Client.

Questions concerning an employer’s original collection, use, payroll practices, employment records, or employment decisions should generally be directed to the employer.

Where appropriate, Squared Right may refer an employee privacy request to the applicable Client so the Client can determine how the request should be handled.

30. Requests Concerning Personal Information

Individuals may contact Squared Right with questions concerning personal information maintained by us.

Depending upon the nature of the information, our relationship with the individual, applicable law, contractual obligations, and the Client’s instructions, we may:

• request identity verification;
• request additional information;
• respond directly;
• refer the request to the applicable Client;
• correct information;
• provide information concerning our practices; or
• decline or limit a request where permitted or required.

Submitting a request does not guarantee that information can or must be deleted, corrected, disclosed, or otherwise modified.

We may retain information where reasonably necessary to satisfy contractual, legal, security, recordkeeping, dispute-resolution, or other legitimate obligations.

31. Identity Verification

Before responding to certain privacy or information requests, Squared Right may take reasonable steps to verify the requester’s identity or authority.

Verification may require information reasonably necessary to confirm:

• identity;
• the applicable Client relationship;
• the affected project or record; or
• authority to act for another person or business.

We may decline to disclose sensitive information when we cannot reasonably verify a request.

32. Children’s Privacy

Squared Right provides business-to-business services.

Our website and services are not directed to children.

We do not knowingly solicit personal information directly from children for marketing or consumer-service purposes.

Information relating to a minor should not be provided to Squared Right unless it is legitimately required for a Client’s employment, payroll, project, reporting, or legal obligations and the Client is authorized to provide it.

If you believe information concerning a child has been improperly submitted to Squared Right, contact us so we can evaluate the situation.

33. Marketing Communications

Squared Right may use business contact information to respond to inquiries and communicate with prospective or existing Clients about our services.

Where applicable, recipients may request that we stop sending promotional communications.

Opting out of promotional communications does not prevent Squared Right from sending transactional or service-related communications, including:

• invoices;
• payment notices;
• project communications;
• service updates;
• Client Hold notices;
• Suspension notices;
• termination notices;
• security communications; and
• other communications reasonably necessary to administer an engagement.

34. Do Not Track and Browser Controls

Some browsers and devices provide privacy settings or signals regarding tracking.

Our website’s response to those signals may depend upon the website platform, technologies, and service providers currently in use.

Users may also manage cookies and similar technologies through available browser or device settings.

35. Links to Third-Party Websites

Our website or communications may contain links to third-party websites or services.

The presence of a link does not mean Squared Right controls or assumes responsibility for the third party’s privacy practices, security, content, availability, or business practices.

Users should review applicable privacy policies and terms before providing information directly to a third party.

36. International Access

Squared Right is based in Florida, United States, and our services are intended primarily for businesses operating in connection with United States federal or federally funded construction projects.

If an individual accesses our website or provides information from outside the United States, information may be processed or stored in the United States or other locations in which our service providers operate.

Different jurisdictions may provide different privacy and data-protection requirements.

37. Security Incidents

If Squared Right becomes aware of unauthorized access to information under our control, we will evaluate the circumstances and take actions we determine reasonably appropriate based upon the nature of the incident and applicable obligations.

Those actions may include:

• investigating the incident;
• securing affected systems;
• working with service providers;
• preserving relevant records;
• taking corrective measures; and
• providing notifications when legally required.

The nature, scope, timing, and recipients of any notification will depend upon the circumstances and applicable requirements.

38. Client Obligation to Report Security Concerns

Clients should promptly notify Squared Right if they become aware of:

• unauthorized access to a Dropbox folder;
• compromised credentials;
• information uploaded to an incorrect location;
• unauthorized disclosure of a Client file;
• an incorrectly shared file or link;
• suspected compromise of information relevant to the engagement; or
• another security concern that may affect information handled by Squared Right.

Prompt notification may allow us to take appropriate measures to reduce potential harm.

39. Our Role in Client Data

When Squared Right receives employee and payroll information to provide services to a business Client, our role is generally to process and use that information for purposes related to the Client engagement.

Squared Right does not independently determine the Client’s underlying employment or payroll practices merely because we receive or review payroll information.

The Client remains responsible for:

• its employment relationships;
• payroll operations;
• employee notices;
• employee records;
• wages and benefits;
• payroll corrections;
• employment decisions;
• certifications;
• recordkeeping obligations; and
• applicable legal and contractual responsibilities.

Squared Right’s receipt or processing of information does not transfer those responsibilities to us.

40. Government and Prime-Contractor Records

Information prepared through our services may ultimately be submitted by the Client to:

• a prime contractor;
• contracting agency;
• government entity;
• government reporting system;
• auditor;
• investigator; or
• another authorized recipient.

Once the Client or another authorized party independently submits information outside Squared Right’s systems, the recipient’s handling, retention, disclosure, security, and use of that information may be governed by the recipient’s requirements and applicable law.

Squared Right does not control information after it has been independently submitted to an external recipient.

41. No Absolute Security or Confidentiality Guarantee

Squared Right treats Client information as confidential in accordance with our agreements and business practices and uses reasonable safeguards appropriate to our operations.

However, no electronic system, cloud platform, file-transfer method, or security practice can guarantee absolute security or confidentiality.

Confidentiality and security may also be affected by:

• authorized Client disclosures;
• Client security practices;
• necessary service-provider access;
• third-party infrastructure;
• lawful governmental demands;
• subpoenas or court orders;
• security incidents; and
• circumstances outside our reasonable control.

Nothing in this Privacy Policy should be interpreted as a guarantee that information can never be accessed, disclosed, altered, lost, or affected by a security incident.

42. Changes to Technology and Service Providers

Squared Right may change, replace, add, or discontinue technology and service providers as our business and services evolve.

For example, Squared Right may replace Dropbox or Stripe with another provider offering appropriate functionality.

Our privacy and retention practices are intended to remain consistent with the actual technologies and service providers used by Squared Right, while remaining subject to our own business requirements and applicable legal, contractual, security, and recordkeeping obligations.

The use of a particular technology provider does not transfer Squared Right’s responsibilities under applicable law to that provider.

When a material change to our technology materially affects the privacy practices described in this Policy, we may update this Privacy Policy accordingly.

43. Changes to This Privacy Policy

Squared Right may revise this Privacy Policy from time to time to reflect changes in:

• our services;
• technology;
• business operations;
• third-party providers;
• information practices;
• security practices; or
• applicable requirements.

When this Privacy Policy is updated, the effective date displayed at the beginning of the Policy will be revised.

The current version posted on the Squared Right website will reflect our then-current disclosed privacy practices.

44. Relationship to Our Terms of Service

This Privacy Policy should be read together with the Squared Right Terms of Service and any applicable service agreement.

The Terms of Service govern the contractual relationship concerning our services.

This Privacy Policy describes our practices concerning information.

If a Client enters into a separate written agreement containing specific confidentiality, security, or data-handling provisions, those provisions may supplement this Privacy Policy.

Nothing in this Privacy Policy modifies payment obligations, Client responsibilities, service limitations, or other contractual provisions established by the Terms of Service or an applicable service agreement unless expressly stated in writing.

45. Contact and Privacy Requests

Questions about this Privacy Policy, our privacy practices, or information associated with a Squared Right engagement may be directed to:

Squared Right LLC
Florida, United States
Email: contact@squaredright.com
Website: squaredright.com

When contacting us about information associated with a Client engagement, please provide enough information for us to reasonably identify the applicable business relationship or record.

Do not send unnecessary payroll records, full Social Security numbers, financial credentials, or other sensitive employee information through ordinary email when making a privacy request.

If sensitive documentation is required, Squared Right may provide an appropriate method for transmitting it.

This Booking, Rescheduling & Cancellation Policy (“Booking Policy”) explains the scheduling requirements for consultations, onboarding appointments, project meetings, and other scheduled appointments with Squared Right LLC (“Squared Right,” “we,” “us,” or “our”).

Squared Right provides payroll validation, reconciliation, and reporting services primarily to subcontractors working on federal and federally funded construction projects.

We value our Clients’ time and protect the time reserved for each appointment. This Policy is intended to provide clear expectations regarding booking, rescheduling, cancellation, late arrivals, missed appointments, and the relationship between an appointment and a paid service engagement.

This Booking Policy should be read together with our Terms of Service, Privacy Policy, and any applicable service agreement.

1. Appointments Covered by This Policy

This Policy applies to scheduled appointments with Squared Right, which may include:

• introductory consultations;
• discovery calls;
• service consultations;
• onboarding meetings;
• project setup meetings;
• Client support meetings;
• project review meetings;
• payroll-related discussions;
• scheduled follow-up meetings; and
• other appointments specifically arranged with Squared Right.

Different scheduling requirements may apply when expressly stated at the time of booking or in a Client’s service agreement.

2. Booking an Appointment

Appointments must be scheduled through a booking method designated by Squared Right.

Depending upon availability and the type of appointment, this may include:

• our website;
• our designated scheduling platform;
• a scheduling link provided by Squared Right;
• email coordination; or
• another scheduling method expressly authorized by Squared Right.

Appointment availability is not guaranteed.

Available dates and times may change based upon Client demand, project workload, business hours, holidays, planned closures, and other operational considerations.

3. Booking Information

When scheduling an appointment, you may be asked to provide information such as:

• your name;
• business name;
• email address;
• telephone number;
• project type;
• approximate crew size;
• reason for the appointment;
• federal-project status;
• payroll or reporting needs; and
• other information reasonably necessary for us to prepare for the meeting.

Please provide accurate and current information.

We may decline, cancel, or request that an appointment be rescheduled when information provided during booking is materially incomplete or inaccurate or when additional information is reasonably necessary before a productive meeting can occur.

4. Booking Does Not Create a Client Relationship

Scheduling a consultation, submitting a booking form, receiving a calendar invitation, or participating in an introductory conversation does not, by itself, create a Client relationship or obligate Squared Right to provide professional services.

A service engagement begins only when the requirements established by Squared Right for the applicable engagement have been satisfied.

Depending upon the service, those requirements may include:

• acceptance of the engagement by Squared Right;
• execution or acceptance of an applicable service agreement, proposal, or order;
• completion of required onboarding;
• payment in full of all amounts required before services begin; and
• receipt of the information necessary for Squared Right to perform the services.

Squared Right reserves the right to determine whether a prospective engagement falls within our service scope and available capacity.

5. Booking Does Not Reserve Production Capacity

An appointment and a production reservation are not the same thing.

Booking a consultation or meeting does not reserve a place in Squared Right’s production schedule.

Production capacity is not guaranteed merely because:

• a consultation was booked;
• a consultation occurred;
• a proposal was requested;
• an invoice was issued;
• a Dropbox folder was created;
• files were uploaded; or
• a prospective start date was discussed.

As provided in our Terms of Service, Squared Right is not required to begin production until applicable payment has been successfully received in full and all information reasonably necessary to begin the applicable work has been received in complete and usable form.

6. Appointment Confirmation

An appointment is considered confirmed when Squared Right or our designated scheduling system issues a confirmation.

Clients and prospective Clients are responsible for reviewing the confirmation for accuracy.

If you do not receive confirmation, you should not assume that an appointment has been successfully scheduled.

Calendar invitations, reminders, and automated notifications are provided as a convenience.

Failure to receive or notice an automated reminder does not, by itself, cancel the appointment or excuse a missed appointment.

7. Appointment Time Zone

Appointment times are displayed according to the time-zone settings of our designated scheduling system or as otherwise identified in the booking confirmation.

The person booking the appointment is responsible for confirming the correct date, time, and time zone before the meeting.

Squared Right is not responsible for missed appointments resulting from an incorrect time-zone setting on a Client’s or prospective Client’s device, calendar, account, or scheduling system.

8. Preparing for Your Appointment

To make scheduled meetings productive, Clients and prospective Clients should provide requested preliminary information before the appointment.

Depending upon the meeting, we may request:

• project information;
• general crew size;
• service questions;
• relevant payroll-system information;
• contract or project details;
• a description of the reporting issue; or
• other information reasonably necessary to understand the matter being discussed.

Do not send full Social Security numbers, unnecessary employee records, payroll credentials, or other sensitive information through ordinary email or an appointment-booking form.

If sensitive documentation is necessary, Squared Right may provide an appropriate Dropbox upload method.

9. Rescheduling an Appointment

We understand that schedules change.

Appointments may be rescheduled by using the rescheduling option provided in the booking confirmation or by contacting Squared Right through the designated scheduling method.

We request that appointments be rescheduled at least 24 hours before the scheduled appointment time whenever reasonably possible.

A rescheduled appointment is subject to current availability.

The original appointment time is not guaranteed to remain available once an appointment is rescheduled.

10. Late Rescheduling

A request made less than 24 hours before the scheduled appointment is considered a late rescheduling request.

Squared Right may permit a late reschedule at our discretion.

Repeated late rescheduling may result in:

• limitations on future booking availability;
• a requirement to schedule through Squared Right directly;
• cancellation of the appointment;
• a requirement for advance payment for future appointments if a paid consultation structure applies; or
• other reasonable scheduling restrictions.

For active Clients, repeated late rescheduling that materially interferes with an engagement may also be addressed under the Client-delay provisions of the Terms of Service when applicable.

11. Appointment Cancellation

If you cannot attend an appointment, please cancel it as soon as reasonably possible.

We request at least 24 hours’ notice for appointment cancellations.

Appointments may generally be canceled through the cancellation option contained in the booking confirmation or by contacting Squared Right through the designated scheduling method.

Cancellation of an appointment does not necessarily cancel an active service agreement, project, subscription, recurring service, minimum service term, invoice, or other contractual obligation.

12. Appointment Cancellation Is Not Service Cancellation

Canceling a meeting is not the same as canceling Squared Right services.

If you are an active Client and wish to terminate or cancel your service engagement, you must follow the cancellation requirements contained in the applicable Terms of Service and service agreement.

Canceling:

• an onboarding call;
• project meeting;
• weekly meeting;
• support appointment;
• calendar invitation; or
• other scheduled appointment

does not constitute written notice terminating the underlying service agreement.

Likewise, failing to attend an appointment does not terminate an engagement or eliminate amounts otherwise due.

13. Missed Appointments and No-Shows

An appointment may be considered a no-show when the scheduled participant:

• does not attend;
• does not cancel before the appointment;
• does not request a reschedule; and
• does not communicate with Squared Right within a reasonable period after the scheduled start time.

A no-show does not create an automatic right to priority rescheduling.

Future appointment availability will be based upon Squared Right’s then-current schedule.

Repeated no-shows may result in restrictions on future scheduling.

14. Late Arrivals

We understand that occasional delays happen.

If you arrive late, Squared Right may conduct the meeting during the remaining scheduled appointment time rather than extending the appointment.

For example, arriving 15 minutes late to a 30-minute appointment does not automatically extend the appointment by 15 minutes.

This protects appointments scheduled immediately afterward.

If a participant is more than 15 minutes late without communicating with Squared Right, we may treat the appointment as a no-show and release the remaining appointment time.

15. Squared Right Rescheduling

Occasionally, Squared Right may need to reschedule an appointment because of:

• illness;
• emergency;
• severe weather;
• technology failure;
• business closure;
• Client production requirements;
• unexpected operational circumstances; or
• another circumstance affecting our ability to conduct the meeting.

When reasonably possible, we will notify the affected participant and provide an opportunity to select another available appointment.

If Squared Right reschedules an appointment, the Client will not be treated as having canceled or missed the appointment.

16. Squared Right Cancellation

Squared Right may cancel an appointment when reasonably necessary.

Reasons may include:

• the appointment was booked for a matter outside our service scope;
• required preliminary information was not provided;
• the appointment was booked using materially inaccurate information;
• duplicate appointments were booked;
• the participant repeatedly failed to attend previous appointments;
• the participant engages in abusive, threatening, discriminatory, harassing, fraudulent, or inappropriate conduct;
• the requested service would require Squared Right to perform work we do not provide;
• the requested activity appears unlawful or improper; or
• another circumstance makes the appointment inappropriate or impracticable.

Cancellation of a prospective consultation does not obligate Squared Right to accept the individual or business as a Client.

17. Free Consultations

When Squared Right offers a complimentary consultation, the consultation is intended to:

• understand the prospective Client’s general situation;
• determine whether the requested services fall within our scope;
• explain our service model;
• discuss general pricing or service options;
• answer reasonable questions about working with Squared Right; and
• determine appropriate next steps.

A free consultation is not a payroll review or compliance audit.

Unless expressly agreed otherwise, Squared Right does not perform substantive payroll validation, reconciliation, WH-347 preparation, wage calculations, project analysis, document review, or other paid professional work during a complimentary consultation.

Information discussed during a consultation is preliminary and should not be treated as a completed Squared Right review.

18. Paid Appointments, If Offered

Squared Right may offer paid consultations, advisory meetings, or other paid appointments.

When an appointment requires payment, the applicable fee will be disclosed before booking or confirmation.

Unless otherwise stated, payment for a paid appointment is due in full before the appointment occurs.

A paid appointment is not confirmed until any required advance payment has been successfully received.

The booking page, service description, invoice, or written agreement may establish additional terms for a particular paid appointment.

19. Refunds for Paid Appointments

If Squared Right offers a paid appointment, any applicable refund or credit terms will be disclosed with that appointment or governed by the applicable service agreement and Terms of Service.

Where a paid appointment is canceled by Squared Right and cannot reasonably be rescheduled, any amount paid solely for that unperformed appointment will be handled in accordance with the applicable agreement and law.

No provision of this Booking Policy eliminates rights that cannot lawfully be waived.

20. Meetings During an Active Engagement

Appointments occurring during an active service engagement are part of the administration of that engagement unless otherwise stated.

The Client remains responsible for:

• attending necessary meetings;
• making appropriate personnel available;
• responding to questions;
• providing requested approvals;
• providing corrections; and
• supplying information necessary for Squared Right to continue work.

A missed or repeatedly rescheduled meeting may become a Client delay when Squared Right cannot reasonably continue work without information or decisions expected from that meeting.

In that situation, the Client-delay provisions of the Terms of Service may apply.

21. Relationship to the Client Hold Timeline

Under the Squared Right Terms of Service, failure to provide information, corrections, approvals, or responses necessary for us to continue work may result in:

Missing an appointment does not automatically trigger this timeline merely because the appointment was missed.

However, if the missed appointment results in Squared Right waiting for information, correction, approval, or another required response, we may issue written notice requesting the outstanding item. The applicable Client-delay timeline may then begin as provided in the Terms of Service.

22. Payroll and Reporting Deadlines

Rescheduling or canceling a meeting does not automatically change a Client’s payroll, certified payroll, prime-contractor, governmental, contractual, or project deadline.

Clients remain responsible for knowing and meeting their applicable deadlines.

If a Client reschedules, cancels, or misses a meeting necessary for Squared Right to proceed, resulting delivery dates may need to be adjusted.

Squared Right is not responsible for missed external deadlines caused by Client scheduling delays, missing information, delayed approvals, or other circumstances attributable to the Client.

23. The On-Time Promise and Appointments

Squared Right’s On-Time Promise applies according to the Terms of Service.

Booking, canceling, or rescheduling an appointment does not independently start the On-Time Promise.

The applicable production period begins only after:

1. all required payment has been successfully received; and
2. all information necessary for the applicable work has been received in complete and usable form.

If a canceled, missed, or rescheduled appointment prevents Squared Right from obtaining information necessary to continue work, the On-Time Promise may be suspended in accordance with the Terms of Service.

24. Technology and Virtual Meetings

Appointments may be conducted through telephone, video conference, or another communication platform designated by Squared Right.

Participants are responsible for having reasonable access to:

• a compatible device;
• an internet or telephone connection;
• necessary software;
• meeting links; and
• appropriate audio capabilities.

If technical difficulties occur, the parties may attempt to reconnect, continue by telephone, or reschedule when reasonably appropriate.

Third-party meeting and scheduling platforms operate independently from Squared Right, and we cannot guarantee uninterrupted operation of those systems.

25. Confidentiality During Meetings

Clients should participate in meetings from an environment appropriate for discussing business and payroll matters.

The Client is responsible for determining who may participate on its behalf.

Unless expressly authorized, Clients should not invite unauthorized third parties to meetings in which confidential payroll, worker, contract, or project information will be discussed.

Squared Right may request confirmation of a participant’s identity or authority before discussing sensitive Client information.

26. Recording Meetings

Clients and prospective Clients may not record Squared Right meetings, consultations, calls, or video conferences without prior consent from Squared Right and any other participants whose consent is required.

If Squared Right wishes to record a meeting, we will provide appropriate notice or request consent as applicable before recording.

27. Appointment Communications

By booking an appointment, you authorize Squared Right and our designated scheduling or communications providers to send appointment-related communications.

These may include:

• booking confirmations;
• calendar invitations;
• reminders;
• rescheduling notices;
• cancellation notices;
• meeting links;
• preparation instructions; and
• reasonable follow-up communications.

Appointment communications are transactional and may be sent even if the recipient has opted out of unrelated promotional marketing communications.

28. Privacy

Information collected through the booking process is handled in accordance with the Squared Right Privacy Policy.

Clients and prospective Clients should avoid entering sensitive employee or payroll information into ordinary scheduling forms unless the form specifically requests that information.

Sensitive project documentation should be transmitted using the method designated by Squared Right.

29. Availability and Scheduling Priority

Appointment availability is offered according to Squared Right’s operating capacity.

Active Client work, existing appointments, business closures, and production requirements may affect available meeting times.

Booking availability should not be interpreted as a guarantee of immediate service availability or production capacity.

Squared Right may modify its scheduling availability as reasonably necessary to operate the business.

30. Repeated Scheduling Disruptions

Squared Right reserves the right to restrict scheduling access when a person or Client repeatedly:

• books appointments and does not attend;
• repeatedly cancels with insufficient notice;
• repeatedly reschedules at the last minute;
• books duplicate appointments;
• uses appointment time for purposes materially outside the stated reason for booking; or
• otherwise materially disrupts Squared Right’s scheduling operations.

Restrictions may include requiring appointments to be scheduled directly with Squared Right or declining additional appointments when reasonably appropriate.

For active Clients, repeated scheduling disruptions that materially interfere with performance may also be addressed under the Terms of Service.

31. Business Hours and Closures

Appointment availability is based upon Squared Right’s then-current business schedule.

Squared Right may close or reduce appointment availability for:

• federal holidays;
• planned business closures;
• staff availability;
• training;
• administrative periods;
• severe weather;
• emergencies; or
• other operational reasons.

Available appointments displayed through our scheduling system represent the current scheduling availability at the time viewed and may change.

32. Changes to This Booking Policy

Squared Right may revise this Booking Policy from time to time to reflect changes in:

• scheduling procedures;
• appointment types;
• technology;
• business operations;
• service offerings; or
• applicable requirements.

Updated versions will be posted with a revised effective date.

Changes apply prospectively unless otherwise required by law or expressly agreed in writing.

33. Relationship to Other Agreements

This Booking Policy should be read together with the Squared Right:

• Terms of Service;
• Privacy Policy; and
• applicable service agreement, proposal, order, or statement of work.

If a separately executed service agreement establishes a different scheduling requirement for a specific engagement, the executed service agreement controls as to that specific conflict.

Cancellation of an appointment under this Booking Policy does not override the service-cancellation, minimum-term, payment, refund, Client-delay, or termination provisions contained in the Terms of Service or applicable service agreement.

34. Contact

Questions concerning appointments, cancellations, or rescheduling may be directed to:

Squared Right LLC
Florida, United States
Email: contact@squaredright.com
Website: squaredright.com

Squared Right LLC (“Squared Right,” “we,” “us,” or “our”) is committed to providing a website experience that is accessible, usable, and inclusive for as many people as reasonably possible.

We believe people should be able to learn about our services, understand how we work, contact us, and access important information without unnecessary barriers.

Accessibility is an ongoing effort. Websites, technologies, accessibility standards, third-party services, and user needs continue to evolve, and we may make changes to our website and digital practices as appropriate.

This Accessibility Statement describes our approach to accessibility, the areas of our website we seek to make accessible, the role of third-party technology, and how to contact us if you experience an accessibility barrier.

1. Our Accessibility Commitment

Squared Right seeks to provide a website that can be reasonably accessed and used by people with a range of abilities, technologies, and methods of interaction.

Our accessibility efforts may include consideration of users who:

• navigate using a keyboard;
• use screen readers or other assistive technologies;
• enlarge or zoom website content;
• require sufficient visual contrast;
• have difficulty distinguishing certain colors;
• use mobile devices;
• use alternative input methods;
• benefit from clear headings and predictable navigation;
• require understandable form labels or instructions; or
• otherwise interact with websites differently.

Accessibility is considered as part of our website experience and may be reviewed as our website, services, and technology change.

2. Accessibility Standard

Squared Right seeks to use recognized accessibility principles and generally accepted web-accessibility practices as a reference for improving our website.

Where reasonably practicable, our accessibility efforts may be informed by the Web Content Accessibility Guidelines (WCAG) published by the World Wide Web Consortium.

WCAG provides guidance concerning principles such as making digital content:

• perceivable;
• operable;
• understandable; and
• robust.

Our use of WCAG as a reference does not constitute a representation, warranty, or certification that every page, feature, document, integration, or third-party service currently satisfies every WCAG success criterion at every conformance level.

Instead, WCAG serves as a framework that may help inform our ongoing accessibility efforts.

3. Accessibility Is an Ongoing Process

Accessibility is not a one-time project.

Squared Right may periodically review and improve our website as:

• website content changes;
• new pages are added;
• services change;
• technologies change;
• accessibility guidance develops;
• third-party integrations change;
• accessibility issues are identified; or
• users provide feedback.

Some accessibility improvements may be implemented immediately, while others may require technical changes, design modifications, vendor support, or additional evaluation.

4. Website Structure and Navigation

We seek to organize website content in a logical and understandable manner.

Depending upon the page and technology used, accessibility considerations may include:

• descriptive page titles;
• logical headings;
• consistent navigation;
• meaningful link text;
• understandable buttons;
• clearly organized sections;
• readable content;
• predictable page behavior; and
• consistent presentation.

Our goal is to make it reasonably clear where users are, what information is available, and how to move through the website.

5. Keyboard Access

We seek to support reasonable website navigation without requiring exclusive use of a mouse.

Where supported by our website technology, interactive elements should be designed so that users can navigate and interact with them using a keyboard or comparable input method.

This may include:

• links;
• buttons;
• navigation menus;
• forms;
• interactive controls; and
• other actionable website elements.

If you encounter an area that cannot reasonably be accessed using a keyboard, please contact us and identify the page or feature involved.

6. Screen Reader Support

Squared Right seeks to structure website content in ways that support commonly used assistive technologies, including screen readers.

Depending upon the website content and platform, this may include consideration of:

• heading structure;
• meaningful text;
• form labels;
• link descriptions;
• button labels;
• image descriptions;
• page structure; and
• other semantic information.

Compatibility may vary depending upon the browser, operating system, assistive technology, website platform, and version being used.

7. Images and Alternative Text

Where an image communicates information necessary to understand website content, Squared Right seeks to provide appropriate text alternatives where reasonably practicable.

Decorative images may be treated differently when they do not communicate information necessary to understand the page.

Some images may contain complex information that cannot be completely represented through a short alternative description. When appropriate, important information may also be provided in surrounding text or another format.

If an image prevents you from accessing information you need, contact us and we will make reasonable efforts to provide the relevant information in another accessible form.

8. Color and Visual Presentation

Squared Right’s visual identity uses branded colors and design elements.

We seek to use color, contrast, typography, spacing, and other visual elements in ways that support readability.

Where reasonably practicable, important information should not depend exclusively upon color to communicate meaning.

We may review visual presentation as our website and brand evolve.

Individual display settings, devices, browsers, accessibility tools, and environmental conditions may affect how colors and contrast appear.

9. Text Size and Zoom

Users may use browser or device features to enlarge text or zoom website content.

We seek to structure our website so that content remains reasonably usable when common browser zoom or text-enlargement features are used.

Extremely high zoom levels, customized browser settings, third-party extensions, or particular combinations of technology may affect page appearance or functionality.

If enlarged content becomes inaccessible or prevents you from obtaining information you need, contact us for assistance.

10. Forms and Input Fields

Squared Right may use forms for:

• contacting us;
• requesting information;
• booking appointments;
• beginning onboarding;
• submitting business information; or
• other website functions.

Where reasonably practicable, we seek to provide:

• understandable field labels;
• clear instructions;
• logical form organization;
• identifiable required fields;
• understandable buttons; and
• useful error information.

Users should not submit unnecessary sensitive payroll or employee information through ordinary website forms.

When sensitive project documentation is required, Squared Right may provide a designated Dropbox process or another appropriate method.

11. Booking and Scheduling

Squared Right may use a third-party scheduling service for consultations or other appointments.

We seek to choose and configure scheduling tools in a manner that supports a usable booking experience.

However, third-party scheduling platforms operate independently from Squared Right and may have their own accessibility features, limitations, technologies, and policies.

If an accessibility barrier prevents you from using our designated online scheduling process, contact us.

We can make reasonable efforts to assist with scheduling through an alternative available method.

You are not required to overcome an inaccessible booking tool simply to request an appointment with Squared Right.

12. Dropbox and File Exchange

Squared Right uses Dropbox as its designated platform for Client file uploads, document exchange, and project-file access unless another method is designated.

Dropbox is an independent third-party provider and controls the accessibility of its own website, applications, interfaces, and technology.

Squared Right does not control Dropbox’s underlying platform and cannot represent that every Dropbox feature will work with every assistive technology or accessibility configuration.

If a disability-related accessibility barrier prevents an active Client from using our designated Dropbox process, please contact us.

We will evaluate reasonable alternative methods for exchanging necessary information while also considering the privacy and security requirements associated with payroll and employee records.

13. Stripe and Payment Processing

Squared Right uses Stripe for payment processing and recurring billing.

Stripe operates independently and controls the accessibility of its own payment interfaces, technology, and services.

If an accessibility barrier prevents you from completing a payment through our designated process, please contact Squared Right.

We will make reasonable efforts to identify an appropriate alternative or provide assistance where feasible.

An alternative payment arrangement, when available, does not modify the amount due, payment deadline, minimum service commitment, or other payment terms established by the applicable agreement.

14. Third-Party Content and Technology

Our website and services may rely upon or link to third-party technologies, including:

• Dropbox;
• Stripe;
• scheduling platforms;
• video-conferencing platforms;
• email providers;
• electronic-signature systems;
• maps;
• embedded content;
• external websites; and
• other technology providers.

Although we may consider accessibility when selecting and using third-party services, Squared Right does not own or control those providers’ underlying technology.

Third-party services may maintain their own accessibility statements, features, support procedures, and limitations.

The presence of third-party technology on or in connection with our website does not mean Squared Right controls every aspect of that technology’s accessibility.

15. Links to External Websites

Our website may contain links to government agencies, service providers, educational resources, project resources, or other external websites.

Squared Right does not control the design, content, accessibility, or functionality of external websites.

If an external resource is inaccessible and the information is important to your Squared Right engagement, contact us. Where reasonably possible and legally appropriate, we may help identify another way to obtain the relevant information.

16. Documents and Downloadable Content

Our website or Client communications may include downloadable documents or electronic files.

These may include:

• service information;
• policies;
• forms;
• reports;
• project documents;
• educational materials; or
• other downloadable content.

We seek to consider accessibility when creating documents intended for general website use.

However, documents supplied by Clients, government agencies, prime contractors, third parties, or external sources may not have been created by Squared Right and may contain accessibility limitations outside our control.

If you need information from a Squared Right-created document in another reasonably accessible format, contact us and identify the document and the accessibility issue.

17. Client-Provided Documents

Clients may provide Squared Right with payroll reports, timesheets, contracts, wage determinations, spreadsheets, scanned documents, PDFs, and other files.

Squared Right does not control the original accessibility of Client-provided documents.

Our acceptance or use of a Client-provided document does not constitute certification that the document satisfies any accessibility standard.

If an accessibility issue involving Client-provided material affects our ability to perform the engagement, we may request an alternative or usable version.

18. Government Forms and Resources

Squared Right’s services may involve government forms, wage determinations, agency resources, or other government-provided materials.

Those resources are created or controlled by the applicable governmental entity.

Squared Right does not control the accessibility of government websites, systems, forms, or source documents.

Our preparation or use of information from a government form does not constitute ownership or control of the government’s underlying technology.

19. Video and Audio Content

If Squared Right publishes video or audio content on its website, we may consider accessibility features such as captions, transcripts, descriptions, or accompanying text where appropriate and reasonably practicable.

The appropriate accessibility method may depend upon:

• the content;
• its purpose;
• the platform used;
• the information communicated; and
• available technology.

Third-party video or audio platforms may provide their own accessibility tools.

20. Motion and Animation

Squared Right may use limited visual movement, transitions, or animation as part of the website design.

We seek to avoid unnecessary visual effects that materially interfere with access to important information.

Where our website platform supports relevant user preferences, we may consider reduced-motion settings or similar accessibility features.

21. Mobile Accessibility

Our website is intended to be usable on common desktop and mobile devices.

Accessibility and appearance may vary depending upon:

• device;
• screen size;
• operating system;
• browser;
• orientation;
• accessibility settings; and
• assistive technology.

We may make responsive-design improvements as the website evolves.

22. Browser and Technology Compatibility

Squared Right seeks to support reasonably current and commonly used web browsers and devices.

Older browsers, unsupported software, unusual configurations, disabled browser features, or outdated assistive technologies may not display or operate all website functionality as intended.

Keeping browsers, operating systems, and assistive technologies reasonably current may improve compatibility and security.

23. Reasonable Alternative Access

If a disability-related accessibility barrier prevents you from obtaining information or using a feature of our website, contact us.

Where reasonably practicable, Squared Right may provide the information or service through an alternative method.

Depending upon the situation, alternatives may include:

• providing information by email;
• providing information verbally;
• scheduling assistance;
• providing a document in another available format;
• assisting with navigation;
• providing another method for completing a reasonable business process; or
• identifying another accessible way to obtain the information.

The appropriate alternative will depend upon the nature of the request, the information involved, available technology, privacy and security considerations, and the services being requested.

24. Accessibility and Sensitive Information

Accessibility accommodations involving payroll or employee information must also account for privacy and security.

Squared Right will not knowingly reduce reasonable privacy or security protections simply to make a particular transmission method more convenient.

For example, if a Client cannot use Dropbox because of an accessibility barrier, we may evaluate another method for exchanging the information rather than directing the Client to send sensitive payroll records through unsecured ordinary email.

Our goal is to identify a reasonable solution that considers both accessibility and information security.

25. Requesting Accessibility Assistance

If you experience difficulty accessing our website, booking an appointment, using a Squared Right-created document, or completing another digital interaction with us, please contact Squared Right.

When contacting us, it is helpful to provide:

• the page, document, or feature involved;
• a general description of the difficulty;
• the information or service you were trying to access;
• the device or browser involved, if relevant and known; and
• your preferred method of receiving assistance.

You are not required to disclose a medical diagnosis or unnecessary health information to report an accessibility problem.

Please provide only the information reasonably necessary for us to understand and address the accessibility issue.

26. Accessibility Feedback

We welcome reasonable feedback concerning the accessibility of our website and digital services.

Accessibility feedback may help us identify barriers that are not apparent during ordinary website use.

When an accessibility concern is reported, Squared Right may:

• review the affected page or feature;
• investigate the issue;
• evaluate available alternatives;
• communicate with an applicable technology provider;
• make a reasonable modification;
• provide information through another available method; or
• incorporate the issue into future website improvements.

The appropriate response will depend upon the circumstances.

27. Response to Accessibility Requests

We will make reasonable efforts to review accessibility requests and respond within a reasonable period.

Some matters may be resolved quickly.

Others may require:

• technical investigation;
• coordination with a website provider;
• coordination with a third-party platform;
• document remediation;
• design changes; or
• identification of an appropriate alternative.

We do not guarantee that every requested modification can be implemented immediately or in the exact form requested.

Where a particular modification is not reasonably available, we may consider another method of providing access to the relevant information or service.

28. No Additional Charge for Accessibility Assistance

Squared Right does not impose an additional charge merely because an individual requests reasonable assistance accessing information or completing an otherwise available process because of a disability-related accessibility barrier.

This does not make paid Squared Right services free.

Standard service fees, payment obligations, project charges, and other contractual amounts continue to apply to the underlying service.

29. Accessibility Does Not Alter Service Requirements

Providing an accessibility accommodation does not eliminate or modify substantive requirements applicable to a Squared Right engagement unless expressly agreed in writing.

Clients remain responsible for applicable:

• payment obligations;
• project information;
• payroll records;
• approvals;
• corrections;
• certifications;
• deadlines;
• service terms; and
• contractual responsibilities.

When an accessibility issue affects a Client’s ability to satisfy a procedural requirement, we encourage the Client to contact us promptly so that a reasonable alternative can be evaluated.

30. Accessibility and Appointment Policies

If an accessibility barrier affects your ability to use our online booking system, contact Squared Right rather than allowing the barrier to result in an avoidable missed appointment.

Where reasonably practicable, we may assist with booking or rescheduling through another available method.

Accessibility assistance does not alter the substantive cancellation, rescheduling, payment, or service requirements contained in our Booking, Rescheduling & Cancellation Policy or Terms of Service unless otherwise agreed or required by applicable law.

31. Accessibility and Client Deadlines

If an accessibility barrier involving a Squared Right-controlled system prevents an active Client from completing a required action, the Client should notify us promptly.

We will evaluate the circumstances and an appropriate alternative.

Squared Right cannot control deadlines imposed by:

• government agencies;
• prime contractors;
• contracting officers;
• payroll providers;
• third-party systems; or
• other external parties.

Clients therefore should notify us of accessibility barriers as soon as reasonably possible rather than waiting until an external deadline has passed.

32. No Accessibility Certification

This Accessibility Statement describes Squared Right’s accessibility goals, practices, and procedures.

It is not a certification or warranty that every component of our website or services complies with every accessibility standard in every circumstance.

Accessibility may depend upon factors including:

• website technology;
• third-party integrations;
• browsers;
• devices;
• assistive technologies;
• user settings;
• external documents; and
• changes made by third-party providers.

We remain committed to identifying and addressing reasonable accessibility barriers as our website and business evolve.

33. Third-Party Accessibility Statements

Third-party providers used by Squared Right may publish their own accessibility documentation or support information.

Users experiencing a problem with a third-party platform may choose to review that provider’s accessibility resources.

Clients may also contact Squared Right when a third-party accessibility barrier materially prevents them from completing a process required for their Squared Right engagement.

34. Changes to Our Website

Squared Right may add, remove, redesign, or modify website pages, features, integrations, forms, and other functionality.

New or modified content may be reviewed and improved over time.

If you identify an accessibility barrier following a website change, please report it so we can evaluate the issue.

35. Changes to This Accessibility Statement

Squared Right may revise this Accessibility Statement from time to time to reflect changes in:

• our website;
• accessibility practices;
• technology;
• third-party platforms;
• service offerings;
• accessibility guidance; or
• applicable requirements.

When this Statement is updated, the effective date displayed at the beginning of the Statement will be revised.

The current version posted on our website will reflect our then-current accessibility practices.

36. Relationship to Other Squared Right Policies

This Accessibility Statement should be read together with the Squared Right:

• Terms of Service;
• Privacy Policy;
• Booking, Rescheduling & Cancellation Policy; and
• applicable service agreements.

Our Privacy Policy explains how information is handled.

Our Booking Policy governs scheduling, rescheduling, cancellations, and missed appointments.

Our Terms of Service govern our service relationship, payment requirements, Client responsibilities, and other contractual matters.

An accessibility accommodation does not independently modify those agreements unless expressly agreed by Squared Right or otherwise required by applicable law.

37. Contact Us About Accessibility

If you experience an accessibility barrier involving the Squared Right website, a Squared Right-created document, our booking process, or another digital interaction with us, please contact:

Squared Right LLC
Florida, United States
Email: contact@squaredright.com
Website: squaredright.com

Please include enough information for us to understand the accessibility issue and identify the affected page, document, or process.

Please do not send Social Security numbers, payroll records, employee financial information, medical documentation, or other unnecessary sensitive information when reporting an accessibility concern.

If sensitive information is necessary to address the matter, Squared Right may provide an appropriate method for transmitting it.